ERIKA RAMOS
“Doctors have to be more open or warm with the people, because you go to see them because something is broken, and you feel vulnerable in some way.”
An educator committed to public service, Erika immigrated from Peru and went from working in restaurants to supporting children’s education as a public school teacher.
Erika was interviewed by Kamal Oliver, a member of Everyday Boston’s Bridge Project and the Re-Entry Coordinator at the Louis D. Brown Peace Institute. She was photographed by Jaypix Belmer.
“In Peru, we don’t used to go that much to the doctor except for with the baby, you put all the shots and stuff like that. But it is rare when you go to the doctors. Whatever you have, your grandmother knows how to cure the things.
My dad doesn't trust doctors even today. I think for us, it's like you have to know someone who knows the doctors to trust them.
When I come to the US, I find this doctor who used to work at the end of my street. He was from Chile so I can speak to him in Spanish. We have good communication. I know at any moment I feel bad, I can call him and he will see me.
Even one day, he wasn't in his office, I leave the message and he called me back. After that he's like, “I can be in the office in an hour.” And his wife came so I won’t be by myself with him. He gave me medication and all the stuff. That was a big deal for me.
Here you don't feel like doctors treat you with value. I don't know how to say it. Maybe it's something I feel.
I went to the emergency room and I have this urinary infection. And the doctor was very bad. “This is nothing! Why did you come here?” And he practically discharged me without saying anything.
Doctors have to be more…I want to say more open or warm with the people, because you go to see them because something is broken and you feel vulnerable in some way. So they need to understand that it's not just going there to bother them.
It's not just for adults, especially when you bring your kids and your kids have some problem. As a parent you’re, like, worried that they don't treat you with compassion. You feel like, ‘What can I do?’”
Erika’s tips for health care providers:
Treat me as an equal
Take me seriously if I say I’m in pain
Listen to me