MANO MUMIN

Now I understand why a lot patients scaring to trust the doctors, to go to the hospital, to deliver a baby. They ask me: Can you come with me?

A longtime leader in the Boston Somali community, Mano Mumin came to the country as a refugee. Today, a trained medical assistant and a mother of seven, she works as a Halal butcher in Nubian Square.

Mano was interviewed by her daughter, Sumaya Ibrahim, Everyday Boston’s Story Editor, and photographed by Jaypix Belmer.

Mano’s first pregnancy in the U.S.

(4 minutes)

Mano recalls the fear and confusion of going to the hospital, as doctors insisted- without explanation- that she needed a C-section.

Mano’s Advice for Patients of Color:

  • If your doctor isn’t listening to you, ask for another one

  • Always speak up when something is wrong

  • If doctors and nurses are not explaining things to you, bring a friend who is comfortable asking them questions

Mano’s Tips for Health Care Providers:

  • Be a human first, and a doctor second

  • Explain everything to the patient- and do it calmly

  • Bring a social worker to help with difficult conversations

  • Don’t assume your patient is ignorant just because they’re not fluent in English

Full transcript of Mano’s interview

What can health care providers do to earn your trust?